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Privacy Policy

Last updated: 3-04-2026

This Privacy Policy explains how PokerLeaks collects, uses, stores, and shares information when you use the PokerLeaks app, website, and related services.

Who We Are

PokerLeaks is operated by Biggbird Ltd ("PokerLeaks", "we", "our", or "us").

Company details:
Biggbird Ltd
Suites 7B & 8B
50 Town Range
Gibraltar
Company number: 107899

You can contact us at:

Summary

  • Imported hands, sessions, leaks, drills, coach notes, and settings stay on your device.
  • Live capture may send selected table images to PokerLeaks for analysis.
  • Crash reporting is enabled by default and can be turned off in the app.
  • Usage analytics is optional and can be turned on or off in the app.
  • Imported hand histories are not used for usage analytics.

Information We Collect

Account Information

When you create an account or sign in, we may collect:

  • your email address
  • your password (stored securely in hashed form)
  • account details such as subscription or access level
  • sign-in and session data for security

Purpose: To create and manage your account, authenticate access, maintain security, and provide support.

Live Capture Data

If you use live capture, PokerLeaks may send selected table images and related information to our servers so the app can analyze gameplay and return results.

Purpose: To provide live-capture features, improve reliability, and diagnose issues.

Crash Reports

Crash reporting is enabled by default. When active, PokerLeaks may collect:

  • error messages and crash logs
  • app version
  • device and system information
  • technical identifiers needed to diagnose issues

Purpose: To fix bugs, improve stability, and support users.

Usage Analytics (Optional)

If enabled by you, PokerLeaks may collect:

  • feature usage
  • screen interactions
  • import success or failure
  • live capture activity

Important: Imported hand histories are not used for analytics.

Purpose: To improve the product and user experience.

Support and Administrative Information

If you contact us or use support features, we may collect:

  • support messages
  • account-related communication
  • administrative records

Purpose: To provide support and manage the service.

How We Use Information

We use personal information to:

  • provide the app and services
  • create and manage accounts
  • authenticate users and secure accounts
  • enable live-capture features
  • fix bugs and improve reliability
  • improve product functionality
  • respond to support requests
  • comply with legal obligations and enforce Terms

We do not sell your personal information.

Legal Bases (GDPR)

If EU or UK GDPR applies, we rely on:

  • Contract — to provide the service you requested
  • Legitimate interests — to secure, maintain, and improve PokerLeaks
  • Consent — for optional analytics or similar features
  • Legal obligations — where required by law

How We Share Information

We share information only when necessary to operate PokerLeaks or comply with legal requirements.

This may include:

  • Hosting and infrastructure providers
  • Crash reporting tools (e.g., Sentry)
  • AI/model providers (e.g., OpenAI, Google Gemini) for live capture analysis
  • Professional advisors, regulators, or authorities when required
  • Business transfers (e.g., merger, acquisition, or sale of assets)

How Long We Keep Information

We retain information only as long as necessary.

In general:

  • Local app data remains on your device until you delete it
  • Account data is retained while active and for a reasonable period after
  • Crash reports and analytics are stored temporarily for debugging and improvement
  • Support records are retained as needed for service and legal purposes

Your Choices and Rights

Depending on your location, you may have rights to:

  • access your data
  • correct inaccurate data
  • request deletion
  • restrict processing
  • request a copy of your data
  • object to certain processing

You can also:

  • turn crash reporting on or off
  • enable or disable analytics
  • reset local app data
  • sign out of the app

To exercise your rights or request deletion, contact: support@pokerleads.ai

Children's Privacy

PokerLeaks is not intended for children under 16, and we do not knowingly collect personal data from children under 16.

Security

We use reasonable technical and organizational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time.

We will update the "Last updated" date and provide notice where required.

Contact Us

If you have questions or want to make a privacy request, contact: